Terms of service
1. Acceptance of Terms
Welcome to Loofelle. By accessing or using https://loofelle.xyz, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website.
2. About Our Store
Loofelle is an online retailer specializing in bath and body care accessories, including natural loofahs, bath brushes, exfoliating tools, and related self-care products. We strive to provide accurate product information and a secure shopping experience.
3. Eligibility
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian to use our services.
4. Products and Pricing
We make every effort to display product descriptions, specifications, images, and pricing accurately. However, minor variations in color, size, or appearance may occur due to manufacturing updates or screen settings.
Prices, promotions, and product availability may change without prior notice.
5. Orders
We reserve the right to accept, decline, limit, or cancel any order at our discretion. Reasons may include inventory shortages, pricing errors, suspected fraud, or payment verification issues.
If an order cannot be fulfilled, customers will be notified and refunded when appropriate.
6. Payments
All payments are processed through secure payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.
7. Shipping
We offer free worldwide shipping. Estimated delivery times generally range between 7–14 business days, although customs processing, weather, or carrier delays may occasionally extend delivery times.
8. Returns
Our return procedures are described in our Return & Refund Policy, which forms part of these Terms of Service.
9. Intellectual Property
All content on this website—including text, graphics, images, logos, icons, product descriptions, and website design—is the property of Loofelle or its licensors and is protected under applicable intellectual property laws.
No material may be copied, reproduced, distributed, or used commercially without prior written permission.
10. Acceptable Use
You agree not to:
- Violate applicable laws or regulations.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Interfere with website functionality.
- Submit false or misleading information.
11. Limitation of Liability
To the fullest extent permitted by law, Loofelle shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the relevant purchase.
12. Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting customer information and maintaining secure data handling practices.
13. Third-Party Services
Our website may contain links or integrations with third-party services, payment providers, or logistics partners. We are not responsible for the content or practices of those third parties.
14. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Updated versions become effective immediately upon publication on this website.
15. Governing Law
These Terms shall be governed by the applicable laws of Canada, without regard to conflict of law principles.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Loofelle
Website: https://loofelle.xyz
Email: support@loofelle.xyz
Phone: +1 250 464-3093
Address: 6211 Doulton Ave, Richmond, BC V7C 5A2, Canada