Contact Us

We'd Love to Hear From You

Customer satisfaction is one of our highest priorities. Whether you have questions before placing an order, need assistance with an existing purchase, or simply want more information about our products, our support team is always happy to help.

At Loofelle, we believe great customer service is just as important as great products. We strive to respond promptly, provide accurate information, and ensure every customer receives the assistance they deserve.

Customer Support

Our team can assist you with:

  • Product recommendations
  • Order status updates
  • Shipping inquiries
  • Return and refund requests
  • Payment questions
  • General product information
  • Website assistance

Contact Information

Website
https://loofelle.xyz

Email
support@loofelle.xyz

Phone
+1 250 464-3093

Business Address
6211 Doulton Ave
Richmond, BC V7C 5A2
Canada

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

Saturday – Sunday
Email support available. Responses are typically provided within one business day.

We aim to answer all customer emails within 24 business hours.

Thank you for choosing Loofelle.